Shipping policy

Shipping Policy

AtΒ SheEO Collectiveβ„’, we’re committed to getting your order to you safely, securely, and as swiftly as possibleβ€”because we know you’ve got empires to build.
UK Shipping Only
We currently ship exclusively within theΒ United KingdomΒ usingΒ Royal MailΒ as our trusted delivery partner. You’ll receive full tracking information as soon as your order is dispatched, so you can follow your SheEO parcel every step of the way.Β 
Order Processing Time
All orders are processed withinΒ 1–3 working daysΒ (Monday–Friday). During peak times, product launches, or promotional periods, please allow a little extra time for us to lovingly pack your order.
Delivery Estimates
Once dispatched, Royal Mail typically delivers withinΒ 2–4 business days. However, delays can occasionally occur due to:
  • Royal Mail service disruptions
  • Weekends and Bank HolidaysΒ (orders are not processed or delivered during these times)
  • Local postal delays or strikes
Please allowΒ up to 7 business daysΒ from dispatch before contacting us about a late delivery.
Missed Deliveries & Redelivery
If Royal Mail is unable to deliver your parcel, a calling card will be left with instructions to rearrange delivery or collect it from your local delivery office. If unclaimed, the item may be returned to us.